PRIVACY POLICY Last Updated: September 15, 2026

This Privacy Policy describes how TerraScale AI Booking Bot ("Company," "we," "us," or "our") collects, uses, and discloses your information when you use our website, platform, and TerraScale AI Booking Bot services (the "Services").

1. INFORMATION WE COLLECT We collect information that identifies, relates to, or describes you or your business ("Personal Data"):

Account Data: Name, business name, business address, email address, phone number, and billing information collected during account creation.

Integration Data: API keys, calendar availability, and business operational details (pricing, service areas) uploaded to train the AI Booking Bot.

End-User Communications: Phone numbers, text message logs, and calendar appointment details generated during automated customer interactions on your behalf.

2. HOW WE USE YOUR INFORMATION We use the collected data for the following core business purposes:
To provide, operate, and maintain the AI Booking Bot platform.

To sync real-time calendar availability and prevent double-booking.

To process payments and manage your subscription account.

To improve, train, and optimize our AI machine learning models for higher booking accuracy.

To ensure technical system stability, security, and fraud prevention.

3. SMS & MOBILE INFORMATION SHARING (STRICT NO-SELL POLICY) We value your privacy and the privacy of your customers.

No Mobile Information Sharing: Mobile phone numbers, SMS opt-in data, and consent information collected through our Services will NOT be sold, rented, shared, or leased to third parties or affiliates for marketing or promotional purposes under any circumstances.

Service Providers: We only share data with essential third-party service providers (such as telecommunication carriers like Twilio and payment processors like Stripe) solely as necessary to deliver our messaging and payment services to you.

4. DATA SECURITY We implement enterprise-grade technical and organizational security measures (including end-to-end encryption and secure SSL protocols) designed to protect your personal information and customer databases against unauthorized access, loss, or alteration.

5. DATA RETENTION & YOUR RIGHTS We retain your data for as long as your account remains active. You have the right to request access to, correction of, or deletion of your personal data at any time by contacting our support team.

6. UPDATES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this document.

7. CONTACT INFORMATION If you have questions or comments about this Privacy Policy, please contact us at:

TerraScale AI

Email: [email protected]

Website: https://call.terrascaleapp.com